Website Terms, Conditions, Privacy and Cookies Policy

Company details 

The Whitewater The Canoe Centre shop is owned wholly by:

Whitewater The Canoe Centre Ltd
Shepperton Marina 
Felix Lane
TW17 8NS

Company Reg: 8969195
Director: Peter Scutt
VAT Reg: 184 3627 89

Tel: +44 (0)1932 247 978
Email: info@wwtcc.com

Payment Details

It is imperative that you complete all stages of the payment process accurately. In particular you MUST supply details of your card holder address as well as the card holder name exactly as it appears on your card / bank statement.
Whitewater The Canoe Centre cannot accept responsibility for incomplete or inaccurate information submitted via this website.
Orders with incorrect information will be automatically rejected. Whitewater The Canoe Centre cannot accept responsibility for non / late delivery of goods where card payments have not been authorized by the card issuer.

Security of your Personal Details

We have a commitment to information security and undertake various measures for the purpose of protecting against unauthorized or unlawful processing of personal data and against loss or destruction of or damage to personal data.

Pricing Policy

All prices are in UK sterling (GBP) and include taxation (VAT) where applicable. Situations beyond our control may occasionally result in price changes to those shown. We reserve the right to make changes but we will always call or email to notify you of any, upon receipt of your order. All prices exclude carriage charges where applicable (unless otherwise stated).

We reserve the right to refund and cancel orders where genuine and honest mistake on our part has been made.

We are able to match or beat advertised prices from other UK shops on like for like Kayaks. The Price match offer does not include sale prices on previous seasons colour ways etc. This means you can come and check out our great range of stock boats or try one of our growing fleet of demo touring and whitewater boats on the water and without having to travel the country if you find a boat cheaper elsewhere.

Unfortunately we may not be able to match some delivery offers or charges but we’re happy to try so please give us a shout to see what is possible.


We make every effort to keep our stock levels up to date on our website however inacuracy can happen. Customers can order items that are out of stock but are advised before checking out the there may be delays in delivery and to call us. We will get intouch with you if your items will be delayed beyond your selected delivery times. If we can't get the item you order with the delivery time then we can issue you a refund.

Copyright Notice

This website and its content is copyright of Whitewater The Canoe Centre - © Whitewater The Canoe Centre 2016. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Prices shown on www.whitewaterthecanoecentre.com may occasionally vary from those available in our shop.

Conditions of using this website

The terms & conditions outlined within this section apply to the use of www.whitewaterthecanoecentre.com website and other material produced by Whitewater The Canoe Centre. If you do not agree with any of the terms & conditions do not use this website. Use of the website and any purchases through it, assume you agree to be bound by the terms and conditions outlined.

Cookie Policy 

A cookie is a small file which asks permission to be placed on your computer's hard drive, once the file is added the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
                                                                                                  Pay with Visa ElectronPay with VisaPay with Direct DebitPay with PayPalPay with MaestroPay with MastercardPay with Cirrus

Whitewater The Canoe Centre 1954 to 2016